Downtown Tabby Pet Store offers in-store shopping, store pickup, local delivery, and flat rate shipping within the Contiguous US.

STORE PICKUP: Always Free
Store Pick-up orders are normally ready for pick-up within one hour after checkout.* We will notify you as soon as your order is ready to be picked up.

LOCAL DELIVERY: $5 No minimum purchase required
Local Delivery is available to addresses within 20 miles of our store location in Gainesville, Florida. Delivery is available Monday - Friday. Please allow 1-3 days to receive your delivery or use store pick-up for any urgent orders.*

SHIPPING: $9.95 Flat Rate
We ship daily! In-stock items are typically shipped within 24 hours after checkout. Occasionally, there may be delays outside of our control and we will communicate with you if that happens.

You will receive a Shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be
active within 24 hours. 

*Store Pickup & Local Delivery Customers, Please Note: Most items are available for Pickup or Delivery immediately after placing your order.  However, some items may have a slightly longer lead time of 3-7 days. If this happens, we will notify you right away.  We will fulfill all available items immediately and schedule a separate pick-up or delivery time (at no extra cost to you) for any delayed items.

You can check and track your order from your shipping confirmation email or by logging in to your account. 

Shipping Customers, Please Note: Some items on our website are not available to be shipped. To filter and search for only items that are eligible for shipping, start shopping HERE.

If you have questions, please use the "Ask a question" form below or contact us at 352-377-1100.